Mitel Connect App

The Mitel Connect app enables you to bring your desk phone with you wherever you go to access your ��ϳԹ� contacts and manage your calls and voicemails. It is not recommended for employees who share a phone or have multiple phone numbers.

Benefits

No more giving out your personal number - your ��ϳԹ� caller ID is used when placing calls
Reach coworkers quickly via favorites or extensions (4-digit dialing)
Visually manage your voicemails
Manage your missed calls
Change your phone Availability State (Available, In A Meeting, Out of Office, etc.) without a computer
(Optional) Use handover between WiFi and cellular and never lose a call

Note: This application is intended only for business calling. As such, emergency calls (e.g. 911) will be routed over the cellular network when available and not over WiFi.

Note: Workgroup calls will not be routed to the app. Workgroup agents should use the Mitel Desktop Client if possible when working remotely.

To use the app, to have your phone enabled.
You will need to provide the ��ϳԹ� ‘desk’ phone number and your mobile number.

Setting Up the App on your Mobile Phone

Download the Mitel Connect app on your mobile phone.
- iPhone:
- Android:
Use your Mitel login credentials (your Windows credentials or extension and password). Select MiVoice Connect (Premise) and use the server address mitelmobile.stlcc.edu, then choose Next.
Use the password you use to login to Mitel on your desktop and your mobile number.
You should now be successfully provisioned.
IMPORTANT: Access the app settings via the gear icon. Select VoIP Settings and enable Over Cell Data.